Can someone check if I have internet service on modem all I have is white circle

  • 1
  • Problem
  • Updated 8 months ago
  • Solved
zip code is 62885
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computer1949

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Posted 8 months ago

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Diana, Viasat Employee

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Hi computer 1948  Yes! Viasat Satellite Internet is Available in that zip code.  You can check it at https://www.exede.com/ .
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Matt B, Viasat Employee

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But if you're looking to see if your particular modem is online, then you'll need to email us with your account info.  

White circles indicate syncing mode, meaning the modem and TRIA are looking for the satellite and not finding it.
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Dan White

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When I had that problem it was a bad connector in the coax cable outside.