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  • Updated 4 years ago
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William Kern

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Posted 4 years ago

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Photo of Brian Shackelford

Brian Shackelford

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Seriously - if you are typing on the same keyboard that you are trying to put in your password with, I would ensure there isn't a problem with your keyboard.

If that is not the case, call Customer Care or email and give them your contact phone number and account information and someone will get you squared away.