How do I add an E-MAIL acct. for a family member.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
E_MAIL has moved over from Google and I was told by customer service that when that happened I would be able to create an acct. for a family member.Well guess what,I can't even find my name let alone a drop-down menu on the Wildblue.net MANAGE ACCT. page
Just more FAIRY TALES.
Photo of Bradford B Rohrbach

Bradford B Rohrbach

  • 2 Posts
  • 0 Reply Likes
  • tired of being lied to

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2241 Posts
  • 424 Reply Likes
Hi Bradford.  Do you see you name on the right hand side of you email account.  It is in the light blue section.  1) Click on the arrow next to your name and it will take you to a list which has Household Management. 2) Click on Household Management. It will take you to  3) Manage Users.  You can add a 4) New User there.  Let me know if this helped.
Photo of Jeanie Uhlik

Jeanie Uhlik

  • 2 Posts
  • 0 Reply Likes
NO USER NAME ON RIGHT HAND SIDE, ONLY UPPER LEFT WITH NO DROPDOWN.....GRRRR
Photo of CRG

CRG

  • 2 Posts
  • 0 Reply Likes
Exede Diana, I can do as you suggest. But what I can no longer do is change passwords for all those accounts from one central location. The account management is NOT the same, and it does not allow me to change passwords for secondary accounts. How am I supposed to do that as the adminstrator?
Photo of Diana

Diana, Viasat Employee

  • 2241 Posts
  • 424 Reply Likes
Hi CRG,   I'm not sure I understand what you are asking but here is the link to manage your Exede/Wildblue email accounts. Let me know if this helps. 
http://help.exede.net/articles/General/Managing-your-email-accounts
 

This conversation is no longer open for comments or replies.