I have been a subscriber for the past 2 or 3 years and up until about a month ago was satisfied with the performance, however there times even during the day that I am barely pulling 1 gb of speed. I call the support number and jump through all of the hoops resetting the modem, the router, bypassing the router etc. with no change. Apparently Viasat has oversold this product and is unable to live up to what has been promised.
I have dsl but was really bogging down getting 6 mbs, so i signed up for Viasat 3 days ago. They said i would have a few days to try, but apparently when i was rushed to sign an ipad i am locked in for 24 months! the download speeds during day are 40-60 but weirdly drop to 5 at 10pm, and ...the spooling effect. even with those speeds, browsing is slower, router shows terrible signal. I had very high hopes. Anyway, since locked in i need extenders. I have a netgear wndr9500 which is 802.11 compliant but signal shows poor. Are there better ones to maybe help viasat signal and reach to back of house? Signed...Billy, Mr. Disappointed.