Can I schedule hibernation early?

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  • Updated 2 weeks ago
I need to know if I can call today and schedule my hibernation to start Monday?Like I need it starting the 2nd but my bill comes out the first and I don't want to pay a full month when I'm only needing one day
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Briton

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Posted 3 weeks ago

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Matt B, Viasat Employee

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Hi Briton,

No, plan changes are implemented immediately, and cannot be scheduled.
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Briton

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Well that's just bs. Would it be the same for disconnecting?
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Bradley

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Viasat doesn’t prorate for terminating service. One day into the billing cycle will cost you a month of service.
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Brad, Viasat Employee

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It'll adjust on your next bill automatically. You get charged a month ahead but if changes are made it's reflected on the next bill
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Old Labs

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So does that imply a credit (pro-rated) if starting hibernation mid-month?
(Edited)
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Matt B, Viasat Employee

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Yeah, that's correct.