can anyone tell me more about the contract anniversary date, what happens when you change plans.

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I was Blue Whatever it was for quite a while, then I switched to Exede, no new installation or equipment needed because all my equipment was Exede stuff already so the upgrade was just a figurative "flip of a switch" I went to the next step up at 10 gig, a few months later I switched to the 15 gig plan so am wondering if my contract started again with each change, I might like to downgrade one notch because my usage has changed. Do I take on a new contract date if I do that?  Thanks for any insight
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thomas markel

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Posted 5 years ago

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Exede Lindsey

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Hello Thomas, if you’re transitioning your package from one plan to the next, your contract will not be renewed. The only time your contract would have started over is when you upgraded from WildBlue to Exede. I would be more than happy to review your account to give you specific contract information. Please feel free to send an email to with your account and contact info. Thank you 
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Thomas,  You can't switch from Wildblue to Exede without new equipment so you must have done something else.

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