Can a neighbor piggy back off our wireless network ? We went through our 30 quickly last month without doing much.

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We had not hooked up our wireless modem until the second month of service. Do we need to shut our internet service off if we are not using it ?
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Robin Goodale Fecteau

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Posted 4 years ago

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Old Labs (VS1-329-L12FZ)

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It is possible. To prevent it you need to secure your wireless router - there are two passwords involved. One which controls access to your router's administrative utility and one (sometimes more than one) to control wireless access to your router.

With a properly secured router, it should not be necessary to power off either the modem or router (mine are on 24/7/365 with the exception of power outages).

Instructions vary by router brand an model number.  

As far as verifying your data usage see my reply at: 
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Robin - Follow Old Labs suggestions.  Also, hopefully you do not have DirecTV connected to your Internet (or a smart TV or Blu-Ray player) as they can use many GB quietly in the background without your knowledge.
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Exede Lindsey

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Hello Robin, 

It’s quite possible for a neighbor to gain access to your home network and use your data. I agree with Old Labs, as long as your router is properly secured with a password you should not have to power down your modem. There could have been quite a few reasons why your data is being consumed so quickly. A few consumption's that people are typically unaware of are: storage, media, updates, apps, or communications. The number of wireless devices on your home network can also play a big role with data usage. I would be more than happy to review your account and provide more information concerning your data usage. Please send your account and contact info to Thank you