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  • Updated 5 years ago
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My voice box was bad so I was shipped a new one. i went through all of the installation steps and there is a busy signal on the phone. I unplugged power box and cables. Plugged them back in and powered back up. I still have the busy signal. Any suggestions?


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Posted 5 years ago

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LorrieL, Champion

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here is a link to a discussion just 4 weeks ago when someone posted about the same problem..looks like they rebooted like you did, but eventually that DID work...you will also see in this thread who you can contact if you need more help with this problem from exede.

or you can call the exede phone number and ask for technical assistance with Exede voice.
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Exede Lindsey

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Hi David, sorry to hear about your Exede Voice “busy” issues, our forum champion Lorrie, has provided some excellent channels to hopefully rectify your voice concerns. If those options do not work, please feel free to send an email to exedelistens@viasat.com and we would be more than happy to look into this voip matter for you. 

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