Business Support Line Hold Music

  • 1
  • Problem
  • Updated 3 months ago
  • Acknowledged
Please consider changing the hold music on the business care support line.  It's really annoying and having to listen to the same thing over and over again especially when holding during high call volume is really one of the most annoying things I've ever dealt with.  It almost seems intentional so that people will hang up from having to listen to that awful music.  Please at least give someone the option of silence or change the music.  
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David Shempert

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Posted 3 months ago

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Will Seemore

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At least that is better than consistent chatter of someone trying to sell you something. I once had cable internet and while holding for tech support just to see if we had an outage you had to listen to them advertising their television programming packages, including all upcoming PPV events. that takes a lot of nerve trying to up sell people having technical issues with their service.
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David Shempert

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I do agree with that part but it's still pretty annoying.