Can't access secondary WildBlue email account

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  • Updated 3 years ago
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cannot seem to access secondary wild blue email account on safari
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The Local Gutter Company

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Posted 3 years ago

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Diana, Viasat Employee

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HI The Local Gutter Company, I can understand how annoying
this may be. We certainly want to get you back into your email as soon as
possible. We identified an issue with secondary emails and migrated many of
them yesterday. Are you still having an issue? If so, please send your
information to exedelistens@viasat.com Thanks so much!
(Edited)
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Darlene

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what does migrated them mean exactly
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Old Labs (VS1-329-L12FZ)

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Back in July/August, ViaSat needed to transition their email services from Google to a new platform (Zimbra) because Google terminated the Google Apps for ISPs program. That transition appears to have been fully completed several weeks ago.

It does require some reconfiguration on your end if using something other than browser based access to your email. See:

http://help.exede.net/articles/General/How-to-set-up-Exede-email-with-Outlook-Apple-Mail-and-other-e...  



           

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