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  • Updated 6 months ago
Anyone subscribing to Britbox streaming service?

Days ago I messaged their help dept asking if there is user setting to define streaming resolution, for those of us with metered bandwidth.

No reply yet from them

Photo of Bob Lexus

Bob Lexus

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Posted 6 months ago

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Photo of Jim16


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We have Britbox.  No, there is no way to change the res.  It's suppose to adjust to your conditions.
We have streamed with it when we had Viasat and now with our new provider.  Found this with a Google search....

"Thank you for reaching out. Sorry you are having problems viewing Britbox.  When loading issues occur we refer the subscriber to their internet provider to increase their internet speed.  There is unfortunately nothing we can do here at the office to change the speed at which you receive our service.  Some of our customers find that viewing at different times of day get better results."

Photo of Bob Lexus

Bob Lexus

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Thanks Jim

I found that much out on their help page.

I guess the next step is to use the trial period, see want kind of dent it puts in data meter...