Thanks Brad for getting back to my post on face-book. I hope I get my phone back today and I can get my modem working properly. Tonya was great but NC. lady wants money, 90 $ to get Microcom to check or get me a new modem. I got plenty Aloha but not much money. Please I do need help. Hope it works out once I get my phone back and I don't have to pay. Mahalo and a good day.