boast 25 slower than standard

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Upgraded to boast 25 +wifi. It is slower than what I had before. I am told I cannot go back to the standard service once I upgrade. So I now have slower internet than before. This is some great customer service. Can't wait to dump Exede.
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Doug

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  • angry

Posted 2 years ago

  • 1
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Exede Lindsey

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Hi Doug, 

I'm truly sorry you feel this way concerning your recent upgrade. Please allow us to take a look at your account and figure out what's going on with speeds. Can you send us your account and contact info to exedelistens@viasat.com? Thank you