Out of data, problems surfing

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
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Here we go again..., that time of the month.., I reached my data cap and now I cant access some online websites, links and content...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I DONT MIND THE SLOW SPEED...., I CANT STAND BEING RIPPED OFF WITH BLOCKAGE!
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Rene Moreno

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Posted 3 years ago

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Exede Beau

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Rene, we do not block any access when you have used all of your data. Many sites and services however will reject incoming connections that are too slow or have latency that is too high. I am a gamer myself, I understand Steam well, and can assure you that we are not blocking it. That being said, your speeds are not high enough when restricted to use a service like Steam. Hope this clears things up for you.
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Exede Beau

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Rene, please send me an email at exedelistens@viasat.com with your account information. I'd like to personally dig into this a little deeper and see if the behavior you're reporting is normal or not.
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Judge and Jury

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@Exede Beau, Employee,

You must be new here...   um...  yea, you ARE new here.  Do you really think you're going to get that email from Rene Moreno?

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