So I came back today from the store and noticed the modem was getting an update when I plugged it back in. Everything loaded fine... Till about an hour ago. I called in and spent about 25 mins for them to tell me it's network congestion and that's all.
The customer service is non existent, must have taken lessons from comcast. The guy that came out was in pajamas, or sweatpants, anywho I had to loan him tools. He was 5 days late. 2 days he didn't show up then I called in to reschedule. and the guy texted me at like 11:00 o'clock at night. No one on the phone ever helps. And forget chat, they are just sitting around their house sucking up money.