I have been a customer for 5 months and I have ALWAYS received my billing statement before the actual due date and this month I have not received yet. I contacted customer service and was told that it will be available on the 24th, the same date as it will come out of my account. I told them that in the past I had received the statement long before the actual due date and they told me that was not true. Really??? They then told me that I would have a few hours to look at the statement before the money would be taken out. This is not good business practice people! Any reputable company sends you a statement long before the actual due date!