Billing period ends in 4 days!

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  • Updated 2 years ago
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I'm going to cancel my service with Viasat because my contract is up and I'm tired of the slow speeds and misinformation. My new provider cant get here until April the 3rd. How much will I be charged per day until I get my new service hooked up? Thanks!
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WoodyStrokerCat .

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Posted 2 years ago

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Jim16

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You are charged per month, not day.  It will be the full monthly fee.
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WoodyStrokerCat .

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Thanks!
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Jim16

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What other service is coming to you Woody?
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WoodyStrokerCat .

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I dont want to name the company, but I can get 20 Gigs with no hard data and 50 gigs from 2 am to 8 am for the price that I'm paying for 12 gigs and 3 am to 6 am LNFZ right now.
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Stephen Rice, Champion

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You do realize the LNFZ is pure unlimited data?  The other guys limit you to 50 GB a month during their late night zone.

I hope it works out for you though.  In all seriousness, please come back and let us know how things work out with Hughesnet.  They send me advertisements all the time and I just throw them in the trash.
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WoodyStrokerCat .

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Who's up between 3 am and 6 am to use the LNFZ unless you're retired or dont have a job? I'm good with 50 gigs from 2 am to 8 am. Also, they are rated number one in satellite internet service for 2018! I'm going to a friends house tomorrow and check theirs out, they switched about 6 months a go and really enjoy it.
(Edited)
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johnny c

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If you like what you see, check it during prime time 7 PM til 11 PM, and see what his speeds are, test.net and fast.com. 

I wouldn't pay for another month, just pull the plug and smell the flowers, time with the family, do some other work or things around the house and start fresh, otherwise you will be billed for an additional month, also make sure you return the modem, tria whatever else is required.

Use the free zone for updates and downloading movies, shows etc.

Good luck.
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WoodyStrokerCat .

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They're giving 4 to 6 inches of snow for tomorrow or I would. Thanks for the idea of checking the speeds during prime time hours.
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Old Labs (VS1-329-L12FZ)

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Presumably HughesNet... if so check out the HughesNet Community before switching - the grass may or may not be  greener over there. Just saying that looking before leaping might be a good idea. Many of the same complaints here are found over there. Before they switched from using GetSatisfaction you could barely tell the difference between the communities.  Whichever works best for your situation applies - choose wisely.

https://community.hughesnet.com/

    
(Edited)
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WoodyStrokerCat .

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I just hate to sign another contract with either company and get average service. There were less complaining over there than on here.
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Stephen Rice, Champion

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I downloaded another 23 gb of the wikipedia this morning during the free zone and didn't have to get up at 3 am. I use Internet Download Manager to schedule my downloads.
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WoodyStrokerCat .

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Cool.
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Stephen Rice, Champion

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Old Labs gave the best advice though.  Go on the Hughesnet community site and make sure you will be on a good beam.  If Hughesnet is congested in your area, you are just going to end up with service worse than you have now.  

Of course, you might get lucky and have good coverage with Hughesnet.  I wouldn't get too excited about their "no hard data caps" policy though.  Viasat has the same thing and doesn't limit you usage during the free zone.

I would never be able to use 300 gb of data in a month on any Hughesnet plan.  I've done it before on Viasat and I'm on a Liberty 12 plan.
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Jab

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RE: hate to sign another contract

If your dish is a pinch out of alignment, your speeds will suffer.

Needless to say, your setup could be the issue also.  Several years ago, I bought a router with QOS enabled, my speeds went to pot.

If you have a SB2 modem, I would hook direct to a desktop computer.  If you have older equipment, this too could be an issue...even Ethernet cards shoot craaps.

Yes, primetime speeds should drop, but at other times, your speeds should be decent.

Make sure the issue is not on your side, before jumping
(Edited)
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WoodyStrokerCat .

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I have the built in wifi modem from Viasat. 6 months a go I didn't even notice when my priority data ran out it just kept chugging along. Weekends are the worst now and it used to not be that way. I have to have wireless internet because a handicap person lives with us.
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GabeU, Champion

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Woody, as a current HughesNet customer, the best advice I can give is read, read, read, like Old Labs and others have suggested.  There's never a guarantee with any service, and you always take your chances.  But, the only piece of HughesNet specific advice I'm willing to give out of respect for being on the Viasat boards is this:  If you live in Northern California I'd advise against HughesNet.      
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Jab

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Woody

If there is an issue with Hughes, you may want to consider this forum

I have no idea about your signal stats, etc., but its been mentioned here that Viasat's SB2+ WiFi modem has/had some issues.  But, they say using your own WiFi router could fix this issue..

Good Luck
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GabeU, Champion

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If there is an issue with Hughes, you may want to consider this forum
An addendum:  unless it's something with which you need tech support.  In that case, use their own support community so you'll get help from the reps.  
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WoodyStrokerCat .

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Stephen, Thanks.
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WoodyStrokerCat .

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I just cancelled and will let you all know how it goes. Thanks Viasat for letting me be a customer.
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Jab

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RE: let you all know how it goes

???

FWIW - When it takes awhile for a site with advertiser  content to load its pics/etc., this is not unusual when these pics/etc must be loaded from a given site or other locations.

When an ad blocker, like Adblock Plus is used, it has to be configured to eliminate Acceptable Ads.  This can be over-ridden, if a site does not allow access unless a viewer "eats" their ads.

Google's Chrome browser defaults to "Acceptable Ads," but I noticed it took awhile for those pics/etc to come up.  Whereas in Waterfox, with Adblock engaged, this was not an issue.   Apparently, Viasat does not bundle these ads, at least on sites I tested, so, your browser must fetch each element (pics, etc) that Viasat's equipment did not deliver.  It's a slow process, due to latency.
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Stephen Rice, Champion

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Please come back and check in from time to time.  I'm going to miss seeing your Fred G Sanford avatar.