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  • Updated 5 months ago
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I'm going to cancel my service with Viasat because my contract is up and I'm tired of the slow speeds and misinformation. My new provider cant get here until April the 3rd. How much will I be charged per day until I get my new service hooked up? Thanks!
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WoodyStrokerCat .

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Posted 5 months ago

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Jim16

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You are charged per month, not day.  It will be the full monthly fee.
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Jab

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RE: hate to sign another contract

If your dish is a pinch out of alignment, your speeds will suffer.

Needless to say, your setup could be the issue also.  Several years ago, I bought a router with QOS enabled, my speeds went to pot.

If you have a SB2 modem, I would hook direct to a desktop computer.  If you have older equipment, this too could be an issue...even Ethernet cards shoot craaps.

Yes, primetime speeds should drop, but at other times, your speeds should be decent.

Make sure the issue is not on your side, before jumping
(Edited)
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WoodyStrokerCat .

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I have the built in wifi modem from Viasat. 6 months a go I didn't even notice when my priority data ran out it just kept chugging along. Weekends are the worst now and it used to not be that way. I have to have wireless internet because a handicap person lives with us.
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GabeU, Champion

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Woody, as a current HughesNet customer, the best advice I can give is read, read, read, like Old Labs and others have suggested.  There's never a guarantee with any service, and you always take your chances.  But, the only piece of HughesNet specific advice I'm willing to give out of respect for being on the Viasat boards is this:  If you live in Northern California I'd advise against HughesNet.      
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Jab

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Woody

If there is an issue with Hughes, you may want to consider this forum

I have no idea about your signal stats, etc., but its been mentioned here that Viasat's SB2+ WiFi modem has/had some issues.  But, they say using your own WiFi router could fix this issue..

Good Luck
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GabeU, Champion

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If there is an issue with Hughes, you may want to consider this forum
An addendum:  unless it's something with which you need tech support.  In that case, use their own support community so you'll get help from the reps.  
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WoodyStrokerCat .

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Stephen, Thanks.
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WoodyStrokerCat .

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I just cancelled and will let you all know how it goes. Thanks Viasat for letting me be a customer.
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Jab

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RE: let you all know how it goes

???

FWIW - When it takes awhile for a site with advertiser  content to load its pics/etc., this is not unusual when these pics/etc must be loaded from a given site or other locations.

When an ad blocker, like Adblock Plus is used, it has to be configured to eliminate Acceptable Ads.  This can be over-ridden, if a site does not allow access unless a viewer "eats" their ads.

Google's Chrome browser defaults to "Acceptable Ads," but I noticed it took awhile for those pics/etc to come up.  Whereas in Waterfox, with Adblock engaged, this was not an issue.   Apparently, Viasat does not bundle these ads, at least on sites I tested, so, your browser must fetch each element (pics, etc) that Viasat's equipment did not deliver.  It's a slow process, due to latency.
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Stephen Rice, Champion

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Please come back and check in from time to time.  I'm going to miss seeing your Fred G Sanford avatar.