Bill problem

  • 1
  • Problem
  • Updated 3 years ago
Bill problem
My grandson was playing in alabama baseball state playoffs. I wanted to listen to games. I bought 2 additional GB. Exede customer service gave me an additional 3 GB foe being a long loyal customer. She said she would credit my account for the 3 GB. My bill is $110.00 . What happen to my credit?
Photo of Sue Jones Tittle

Sue Jones Tittle

  • 4 Posts
  • 0 Reply Likes
  • Sad

Posted 3 years ago

  • 1
Photo of charley drumm

charley drumm

  • 42 Posts
  • 19 Reply Likes

And EXEDE thanks you very much for your business. Sorry, Sue, but you've been EXEDED. Welcome to the club, and good luck getting a credit.

Photo of Diana

Diana, Viasat Employee

  • 2154 Posts
  • 384 Reply Likes
Hi Sue, I would love to look into the bill issue and rectify the
situation. Please send your account and contact information to
exedelistens@viasat.com. I am here to help and will make sure you get what you
were promised!