Bill cycle vs due date

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  • Updated 1 year ago
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I’m a new Viasat customer and will be getting 2nd bill this month. My question/concern is the bill cycle date vs the due date for bill. I get the whole autopay from a company standpoint, but from a customer standpoint it doesn’t make much sense for the due date for a bill to be the same day as the bill cycle date. For instance, my bill cycle date is on the 12th of each month as is the refresh date for the priority data. My due date (the day my credit card is charged) is the same day. So my account is charged the same day that a bill is generated with very little to no time to adjust my finances. This is concerning as a new customer as satellite internet is the best option for this home. Every other bill I have, including those set up with autopay and pay in advance of services such as Viasat, give at the very least 1 week from the bill cycle date for the bill to be due and the card on file is charged. Why would Viasat not want to stay on par with this? That’s just poor billing practices
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  • blah

Posted 1 year ago

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Photo of Bob Lexus

Bob Lexus

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I don't get it.
You know your billing date is the 12th.

On the 13th you know you have 29-30 days before your card gets hit again.
Don't know how that could be improved upon...