Exede Voice trouble

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

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I've installed and activated my voice adapter, but continue to get a busy signal after multiple reboots. I've reported this multiple times also, and stress that I CANNOT CALL from my home I have NO cell reception. I need to set up an online chat session with tech support to solve problem.
Photo of Cherie Donahue

Cherie Donahue

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  • Frustrated

Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

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Hi Cherie, sorry to hear you’re experiencing these voip ATA issues. I have listed a couple links to possibly assist with your connection problems. If those do not help I would be more than happy to review your account for you. Please feel free to send your account and contact information to exedelistens@viasat.com. Thank you  

http://viasat.force.com/kb/articles/General/Troubleshooting-your-Exede-Voice-service

http://help.exede.net/articles/General/How-to-set-up-your-Exede-Voice-equipment?_ga=1.238961097.8746...

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