Unhappy with disconnection process

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Tried  this service for two months and ran out of bandwidth at 30 mb in 3 weeks regardless what they suggested to do. You run out of bandwidth and and your data speed  is also reduced to a point you can't even watch Netflix at a reduced resolution!

You pay $15/mo of unused months but read the contract you need to return the modem AND the transceiver.,  Well the modem is no problem but the transceiver is up 40 feet! The are changing $95 for a service call to do that. The expect a 73 year old man to take apart their equipment at 40'. They don't care about customers, only on picking you pockets.

Everyone, beware, think 2 or 3 times, that sat internet may be a big mistake. Oh, att internet has bandwidth restrictions too ....250 mb...you have a chance in enjoying life here.

You can't disconnect in advance, another trap, got to call the exact date your contract ends.

Their rules are stacked against you!
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John Albano

  • 26 Posts
  • 4 Reply Likes
  • mad!

Posted 4 years ago

  • 1
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Markgc, Champion

  • 363 Posts
  • 96 Reply Likes
I wouldn't dream of wartching Netflix on a metered internet connection. I find the Netflix dvd service through the mail to be super quick these days.
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Brad, Viasat Employee

  • 3542 Posts
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easier way to get most new releases too!