Being throttled for no reason

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  • Updated 3 weeks ago
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I believe I am being throttled for no reason. My Internet was slow (no surprise there) first screenshot. So I reset my router, left it unplugged for about 8 mins. Plugged it back in and the speeds were great, second screenshot. Now my speeds are crap again, third screenshot. What the heck??!
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Ethan F

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Posted 6 months ago

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Tim Spake

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Welcome to our reality
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GabeU, Champion

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Power cycling your modem often causes you to have better speeds.   It may be due to being put on the most open "lane" within your beam when you first start your modem, or after a restart, and after time this lane fills, slowing your speed down again.  

Your speed slowing may very well be as a result of this, but it's a form of load leveling.  It's not meant to deliberately throttle you.  

With this said, I'm not very familiar with ViaSat's technology and if it works this way with them, so what I mention above is only a possibility until someone confirms or denies it.  I don't have ViaSat, myself.  
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Ethan F

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That's makes sense and all, I just don't get why I see the same speed almost all the time. It's always .96 or .97 or .98 . Very odd. What would you do Gabe?
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GabeU, Champion

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What would you do Gabe? 
Probably just what you're doing.  Unfortunately, though, I don't know that it will get any better.  It appears to be due to considerable congestion.  :(  
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Bev, Champion

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Etahn, all of those tests were done on a cell phone, connected via WiFi. If you have the older wifi modem, the black one, then some of those do have an issue with wifi being far slower than Ethernet speeds. My own being one of them. Please run the same test on a computer hard wired to the modem, see if there is a marked difference.
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GabeU, Champion

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EEK!  Satellite 101.  I should have noticed that.  I must be slipping in my old age.  :)  
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Edmond

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@bev your advice is good for a lot of reasons, however the variance in download speeds is in no way related to the fact that wifi is slightly slower than hardwired connections. If the wifi caused that much of a drop it would have to be an actual problem going on (which would require a hardwired test to isolate if it's only the wifi or both the wifi and hardwired connection). He's describing a connection drop of almost 100% from a performance perspective. That's a huge issue no matter how/where it's happening. But yes, first step is to isolate where the problem is occurring, then one can go from there to determine why (after all most people are unaware that there's a limited amount of space for wifi signals, and in many cities the airways are so saturated that they can overcrowd causing numerous forms of communication error, after all satellite, wifi, and cell phones are all radio waves. If you imagine the air as a giant cable, there's a finite amount of space to put traffic into it).

It's not unlike the "open lane" comment above which from a technicians perspective is gibberish, and useless.

But Then again, a common trend on these forums is a lack of understanding how networking functions on a technical level. Not at all surprising, it's just sad that there isn't more informed assistance. 

I came here to see if there's a way to force the modem into resetting the data since there's a recurrent problem with the account updating but the modem not updating sometimes for as much as 48 hours after the monthly reset. Having worked for years at a ISPs I am familiar with how modems manage throttling at various companies, but when I request they fix this they pretend as if they can't tell what's wrong. And perhaps they can't, in my experience most techs who service residential accounts have no educational background in computer networking and are barely functional at their jobs. This is happens with many companies, including the ISPs I used to work for (I handled business class accounts at the top tier and have a degree in computer networking so of course I'm probably a bit biased).
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Steve Frederick-VS1/Beam314, Champion

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Edmond's suggestion that users should be able to reset their own  modem's data count would certainly solve the problem of those complaints that their monthly data cap doesn't last the whole month. Wow!
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Ethan F

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I've been down this road before, but I'll hook up my laptop and post the results. Give me a few mins. What I'm getting at is how can I have download speeds of over 16mbps and then boom not much later it's back under 1mbps. Makes no sense.