Being deprioritized.

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  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
I have the "unlimited" gold plan, for which I pay $220/month. At 65 GB, which is about ten days if I stream Netflix or mlb.tv. After that, my data gets "prioritized". This means I get slower and slower connection speeds after that time. This is a straight up rip off! The satellite broadcast the same amount of data at the same speed and has no clue as to how much is used. I could never recommend this service and, in fact, will recommend AGAINST it. I'll be changing as soon as my "contract", which I had to sign to get service, is up, if they do not change this.
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Larry Quimby

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  • extremely pissed

Posted 3 months ago

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Harvey Mueller

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Yes I can see running out of data w only 65 G allotted. Satellite is not an appropriate solution for streaming data. Viasat and those on this board advise against it for the reason you've experienced. There are endless complaints grom those that have tried it without success.

Why wait for the end of the contract? With what you'll save will pay for the early termination fee.
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Larry Quimby

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It's the only option I have out in the boondocks. :( I also understand about the savings with ending the contract but, again, I'm so far out in the sticks, I don't have other options. Will be checking out DSL with the phone company but I don't have a phone, either. I'll have to check for installation charges, data rates, and any "prioritizing" of data.
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Harvey Mueller

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I fully understand. For me it's Frontier DSL and while unlimited its 1.2 Mbps. Look at fixed wireless providers and wireless hotspots from cell carriers. Neither of those get advertised much but could be a solution. Many have liked the Verizon prepaid hotspot - unlimited for under 100/mo. Read the contract carefully as cell companies twist the meaning of unlimited and no commitment and short term promo prices ....... well you already know.
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Wyngs

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Hang in there. That STARLIGHT constellation of sats should start being launched soon.
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GabeU, Champion

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I don't know which Gold plan you have (12, 25, 30, 50), but 65GB of non prioritized data for $220?  That's just nuts.   
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ExSatUser

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Some zip codes (such as mine) have that ridiculous price. Supply and demand? Anybody that does a little bit of homework will find at least in my area, Viasat isnt worth the price. I dont even know why they sell it, but I guess they figure if somebody wants to pay them $150 to install and $200+/month for up to 12Mbps and 65GB of priority data, why not!
(Edited)
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Will Seemore

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My zip is the same as yours, unlimited Bronze 12, Silver 12, Gold 12. Also the advertised free installation on broadcast TV is $150. I think eventually that is all that will be offered everywhere.
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aabbcc

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Yep, $200 plus fees for "up to 12", 720p, 65GB, $100 install it looks like.  Or the competition, $80 (first year) $100 (later) for "up to 25", and 80GB, free install.  And here I was (well still am) hopeful that Viasat would offer competitive plans after having this area closed for installs all those years.  They used to be the MUCH better company. 

I haven't seen their ad on "local" stations on satellite, the closest tv stations are based in cities 100 to 180 miles away, those areas have the better plans.  I have seen it on other stations, a little toned down from what it was.  I don't think it says something like "stream video without buffering" anymore.

And for those that get tired of people talking bad about Viasat, a reputable company SHOULD take valid feedback for their products. 
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ExSatUser

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I havent seen the commercial for awhile either. Maybe somebody wised up and pointed out, maybe this commercial isnt helping our reputation.
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Dances with Woofs

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https://www.ispot.tv/ad/I_4b/viasat-the-perfect-plan

You guys act like you've never seen commercials that stretch the truth before ;)
(Edited)
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Will Seemore

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Last I checked "because a lot of people do it" doesn't justify deceptive advertising. My favorite company to do business with, McMaster Carr which is an industrial supply chain doesn't even advertise. They let their reputation and word of mouth bring in customers. Viasat claiming "free installation" on ads broadcast in areas where installation is $150 isn't stretching the truth, it is a bold face lie.
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GabeU, Champion

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I purchased some roller bearings and washers from McMaster Carr back in 2001 or so.  Used them for tuning a high end air rifle.  The experience was very good.  
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Bob Lexus

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"Viasat claiming "free installation" on ads broadcast in areas where installation is $150 isn't stretching the truth, it is a bold face lie."

Well, if you had of jumped up when the ad began to roll and stood about 6" away from the screen so you could read the microscopic fine print that lasted about 5 seconds - you would have noted it 'clearly' states free installation not available in all areas.

I like to say - the Bold print giveth & the Fine print taketh away

We have an average of more than 1 lawyer for every 250 people in this country... 
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Will Seemore

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I buy from MCM on a weekly basis, the strange thing is their direct competitor, Grainger which is larger has a poor reputation among my colleagues. (I am a small machine shop owner) yet they actually are larger. Their secret is ads all over my local sports radio to the point of being obnoxious. Those ads reach a lot of federal workers in the DC area, people who for the most part are spending other people's money. Grainger doesn't want to do business with the little guy who cares about what he gets for his money.

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