Being charged for service even though had no service

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  • Problem
  • Updated 1 year ago
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I was without service for most of October 2016 and was told that I would receive a credit for 3.5 weeks. Yet now
I receive a late bill saying that I owe $61.00 when my normal bill is $49.95. Help
Photo of Pat Griffith Brown

Pat Griffith Brown

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  • frustrated

Posted 1 year ago

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Photo of Exede Lindsey

Exede Lindsey

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Hello Pat, I’m sorry you were charged, I’d be happy to take a look at your account and see how we can get this corrected. Please send us your account and contact info