Bank info request

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I received a card from Exede today 9/27/16 telling me I needed to update my bank information cause what you have is going to expire. Yes the information you have will expire but like it says it wont be until 2019. My bank wont let me have any thing more. Why am I getting this card? I didn't just update my account either, it was updated back in Mar. or April I believe. So what do I do now??? Anything???
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Donna Chandler Goad

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  • wondering why my acct wasn't check first before the card was mailed out.

Posted 2 years ago

  • 1
Photo of Jeannette Mayo Lefrancois

Jeannette Mayo Lefrancois

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this is a scam until you actually speak with someone local at exceed, do not call or reply to the number on that card.
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Exede Lindsey

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Hello Donna, 

This card is most certainly a scam. Please be cautious that you do not give any personal information to this card as this is a scam. If the link has been clicked malicious attacks could possibly happen to your email.
(Edited)
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Exede Lindsey

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Donna, could you please forward us a copy of the card you received requesting your information. I’ll forward this information out our security team to further review and place a possible halt. Please send email us at exedelistens@viasat.com. Thank you    
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Christine Conrad, Champion

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Definitely a scammer trying to get your personal and bank information. Exede/ViaSat is a paperless company and does not communicate using cards or snail mail.