I have had this service for a little over a year now, and I have not been happy. The speeds are terrible since day one and their plans are over priced for the service quality and limitations. I use to receive a discount for having Direct TV and now my discount has disappeared and my bill has increase $20.00. I need a better plan than what I have now but I seem to only get thing that comes up is one that will put me paying more. New customers get a lot more perks than existing customers. This makes me want to stop my service as soon as my contract ends.