Bad receiver box

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
Receiver box is constantly needs to be reset and receiver box seems really hot. How can I get a new receiver. This has been an ongoing problem. Thinking of going to Hughes net.
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Dawn Lattimore

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Posted 2 years ago

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Steve Frederick, Champion

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Send an email to exedelistens@viasat.com along with your account number and a phone  number.
(Edited)
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Diana, Viasat Employee

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Hi Dawn,  Steve is correct, please send your account information to exedelistens@viasat.com.  We will need to review your account and may need to schedule an appointment to have the equipment replaced.  
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Dawn Lattimore

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Thank you but have already done  that and get the same answer.