Called to cancel service 6 months ago but was talked into putting account on vacation hold to lesson the canceling fees. Contract would have been up after 8 months at that time. Was never told it could only be on hold for 6 months, just that I needed to call to cancel on March 1. I made a point of putting all the info on my calendar while she was telling me. I received a email yesterday that my bill was ready for the full amount. I called them to find out why and discovered the six month limit I was never told about. So I now have been charged $75 for one day of service plus $15 to cancel a month early of my contract. So I'm not very happy with this company. If it had been that I was charge after the month maybe I wouldn't be so pissed but I was charge for one day of the month. For a service that has been unplugged for the last 6 months. Wouldn't even try to pro rate the month. This definitely leaves a bad taste in my mouth.