Customer service trouble

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

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does anybody work at this company, there quick to get on the phone to sell you this system,,, but when you have problems your on hold for 10-30 mins to talk to somebody...will not referr to anybody...plus ill be cancelling it soon as they pick up the phone, by then my 2 years would have past...lol
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daniel

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Posted 4 years ago

  • 1
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charles mcguire

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CALL THE FCC


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david, Champion

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The FCC is going to tell companies how quick they have to answer their phones????
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A. Everett Neuman

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Call Congress!

Please...!!!
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Kathy Johnson

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well,i would love to be able to just email exede when I have a problem like ,now,i sign in w/ my info,and someone elses info pops up.
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Danielbo

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Yep you can write exedelistens@viasat.com and they have a great team there that will help you. They really have some great people that really knows what they are talking about and if it can be fixed they will do it. Its great to have this service.
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Danielbo

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Plus there is a lot of us on here they will try also, the the guys and gals at exedelistens is great and normally pretty fast to get things done too.
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Exede Kimberly

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Hello daniel, I would be happy to address any issues you may be having and see how I can help. Please send your information to exedelistens@viasat.com. Thank you.

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