Our Box we figure is bad cause we 2 old seniors can't use in 1 week 10 GB. They slow us down stating we went over the limit 10GB the only time we are on the Internet is to pay bills, and check email once in a while. we do order from websites but not enough to use 10 GB that would last us probably 2-3 months...My husband called exede.net they couldn't even connect to us and stated the box must be bad but if we wanted to sign a 2 yr contract they could replace the box???? REALLY!!!! I PAY THEM $9.99 A MONTH RENT ON THAT BOX IT IS THEIR JOB TO REPLACE IT IF IT GOES BAD. I'M GOING TO REPORT THEM TO THE BETTER BUSINESS BUREAU IF THEY DON'T DO SOMETHING TAKING ADVANTAGE OF OUR MONEY ESPECIALLY FROM SENIORS REALLY GETS TO ME. AND I'VE WENT FROM HUGHESNET TO EXEDE WORST MISTAKE I'VE EVER MADE. BUT HUGHESNET WILL ALSO SLOW YOU DOWN IF YOU GO OVER THE LIMIT. ALSO I DON'T KNOW ENOUGH ABOUT THESE GB'S BUT MY( IT ) GUY AT WORK SAID THERE WAS NO WAY WE 2 COULD USE THAT MUCH IN A MONTH LET ALONE A WEEK.