Slow speeds for the last 8 days

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  • Updated 2 years ago
  • (Edited)
8 days of less then 5 down I'm paying for 25 down. Every time I call they give me a song and dance and do nothing and say everything looks good. How can everything be good if I'm only 5 down when I'm supposed to be 25 down. Not a cloud in the sky. 8 days of horrible service and horrible support calls.
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John Bishop

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Posted 2 years ago

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John Bishop

  • 6 Posts
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4/3/2017 6am update finally getting speeds of 25down. First few tests were below 10down and once i got exede support on the line download speed jumped to 25+. The monday support guy was good. The lady over the weekend gave me the wrong time when second level support started. Its not 5am its 9am est. She also repeated her questions so much i thought she might have a mental problem.
I will test this evening and see where im at with download speeds. One thing for sure my down load speeds have been inconsistent.
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John Bishop

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One more thing dont try to sell me phone for another 20 a month when performance is so inconsistent. Thats just not going to happen until the base service is good. Then we can talk about adding phone service.