Aweful service!

  • 1
  • Question
  • Updated 8 months ago
  • In Progress
We've had excede for awhile now, but this past month we have had a very hard time getting decent service. I try to click on a story on my iPad and it just spins and spins. Also we keep getting a pop up saying we have no internet. This can happen as many as a dozen times a day. Really unhappy with this service. Not sure if something should be checked out with our set up here or what?
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JanRuss Bullis

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  • Frustrated

Posted 8 months ago

  • 1
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Diana, Viasat Employee

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Hi JanRuss,  I'm sure we can figure out what the issue is. Please call 855.463.9333 for immediate assistance. You can also send an email to with your account and contact information when you have access to the internet.
We also have EasyChat through Facebook.  Please go to this page and you can do a live chat with one of our experienced agents.