I have had several notifications that I need to update my information including credit. Is this for real or is it a scam? the notices say your are going to close my account if I don't comply. I want to know why? I have been a loyal customer for many years
That is most certainly a phishing scam, Gerald. We don't send out emails like that, Exede will not ask for your personal information such as credit info through email. This is a scam attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money), often for malicious reasons. I would suggest updating your password for added security. It would be helpful for us if you could forward that email to firstname.lastname@example.org I will be sure to forward this evidence to our security department to review and further investigate. Thank you.