Are you requiring me to update my name and credit information or is that a scam

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  • Updated 3 years ago
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I have had several notifications that I need to update my information including credit. Is this for real or is it a scam? the notices say your are going to close my account if I don't comply. I want to know why? I have been a loyal customer for many years
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Gerald Boetsch

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Posted 3 years ago

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Exede Lindsey

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That is most certainly a phishing scam, Gerald. We don't send out emails like that, Exede will not ask for your personal information such as credit info through email. This is a scam attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money), often for malicious reasons. I would suggest updating your password for added security. It would be helpful for us if you could forward that email to exedelistens@viasat.com I will be sure to forward this evidence to our security department to review and further investigate. Thank you.