Email sent to AOL addresses is being rejected. AOL says this can be due to a temporary block by the server being used. What can you do about Wildblue not being blocked by AOL?
Posted 2 years ago
VeteranSatUser, Champion
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RE: " it would be a lot better if they didn't give an email address out at all."
Last I knew, just about all major/minor ISPs provide email for their users. NRTC (Coop/Rea users with Viasat service) still have email, Usenet, and a free web page to setup).
Viasat suggesting Zimbra for email services was not a good idea: Synacor owns Zimbra, and their privacy policy states,
Cookies and Web Beacons - Technologies such as cookies, beacons, tags, scripts and other similar technologies are used by Synacor and/or our advertising partners, affiliates, analytics and service providers
And Web Beacons Track You on the Web and in Emails
Last I knew, just about all major/minor ISPs provide email for their users. NRTC (Coop/Rea users with Viasat service) still have email, Usenet, and a free web page to setup).
Viasat suggesting Zimbra for email services was not a good idea: Synacor owns Zimbra, and their privacy policy states,
Cookies and Web Beacons - Technologies such as cookies, beacons, tags, scripts and other similar technologies are used by Synacor and/or our advertising partners, affiliates, analytics and service providers
And Web Beacons Track You on the Web and in Emails
VeteranSatUser, Champion
I don't really care if all ISP's give out email addresses, and I didn't ask for your opinion about it.
Don’t start a controversy on this, I just wanted to see if anyone knew what happened and why. From what I gathered reading another thread the work around is use a different service to email AOL addresses. I’m living out in the middle of no where so Wildblue is about as good as it gets unless I use a web based email address. Guess I should start shifting stuff off of Wildblue.
(Edited)
VeteranSatUser, Champion
Not a controversy. But you would be wise to transition to Gmail or Yahoo mail. You will be better off in the long run. I dumped the Viasat provided email address over six years ago, and have no regrets.
I’m sure you are right. I already have both of those for other reasons. The Yahoo is a mess now days thanks to their breech, all the junk that now shows up. My gmail address is too much like several others with a similar name so I’m reluctant to use it for more than the “throw away” mail that I get when I have to give an email address. I do have a college affiliated one that I should start using since I know someday when I move the Wildblue will disappear, or should. Despite not being affiliated with Cox now for many years, I still get junk on that one!
Stephen Rice, Champion
My phone number is hosted by Google Voice. I can change phone companies whenever I want without fear of losing my number.
VeteranSatUser, Champion
It's a matter of preference. I still have my old Wildblue email that autoforwards any emails that still go to it. I just never send anything out of it It didn't take long though for a new email address to populate to my contacts.
But you are right. Once you leave Viasat, that email is gone anyhow. That's what people don't get. Do they think they are going to have the same ISP for the next several decades?
But you are right. Once you leave Viasat, that email is gone anyhow. That's what people don't get. Do they think they are going to have the same ISP for the next several decades?
Diana, Viasat Employee
Hello Choff, There is an issue with wildblue.net email being blocked. This has been escalated and we are working on resolving the issue soon.
Thank you for a response and acknowledgement of the problem. Will we know when you have resolved it?
Matt B, Viasat Employee
Unfortunately no, we don't have a resolution estimation. We received an update yesterday, indicating they are approaching a solution, but nothing solid.
Still no fix? I am having the same problem sending attachments to AOL users. They bounce every time.
Using a Wildblue/Viasat provided email? The fix is to use a gmail or Yahoo mail account and quit using the Viasat provided email.
Matt B, Viasat Employee
Rebecca,
No, it's still being looked at on a case-by-case basis. Email the bounceback message to us at viasatlistens@viasat.com, and we'll forward it to our email provider, Synacor.
No, it's still being looked at on a case-by-case basis. Email the bounceback message to us at viasatlistens@viasat.com, and we'll forward it to our email provider, Synacor.
Matt B, of Viasat. If I had to do case by case and contact you each time it happened I’d be doing it daily, or would have. Just now, I deleted 12, yes, 12, bounced emails that all went to AOL subscribers. Thank goodness it was from a list that wasn’t that important and I know at least one person had gotten my reply. I agree with others, get another email address to use and never depend on Wildblue for your primary. I’m in the process of getting anything and everything off my Wildblue address.
That is the best solution - abandon wildblue for your email address
Yahoo also has a problem with wildblue.net addresses too
Yahoo also has a problem with wildblue.net addresses too
I don't trust anything AOL does as having good intentions. Back when those AOL installation discs were all over the place uninstalling AOL to use another provider was like pulling teeth. A couple time I had to format the hard drives of friends and family to stop hidden AOL files from blocking new installations.
The worst was when my mom died. I called to cancel her service, they said I could not as I wasn't the one who ordered it. I told them I could fax or e-mail her death certificate. They said that wasn't good enough and they wanted a copy of her will that makes me executor. I think I never cussed at the top of my lungs into a phone like that in my life. I just canceled the credit card the payments were made from. AOL sent past due bills to the address threatening collections, what pieces of crap.
The worst was when my mom died. I called to cancel her service, they said I could not as I wasn't the one who ordered it. I told them I could fax or e-mail her death certificate. They said that wasn't good enough and they wanted a copy of her will that makes me executor. I think I never cussed at the top of my lungs into a phone like that in my life. I just canceled the credit card the payments were made from. AOL sent past due bills to the address threatening collections, what pieces of crap.
Jab
Why? - Learn what to do if you're unable to send mail to AOL Mail addresses.
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As a result, you (the sender) receive a message from your domain's Mailer Daemon alerting you that the message was not delivered. This email contains the specific error code and corresponding reason your message wasn't delivered.
To un-block your mail, the administrator of your email domain (which may be you; more often it is your Internet Provider) should open an AOL Postmaster support request by visiting http://postmaster.info.aol.com/SupportRequest.php.
Choff
Jab
Robert Mach
Jab
I have no idea of contractual relationship between Zimbra and Viasat, but AOL's policy of taking out thousands and thousands of users coming from same SMTP server, due to spam bots, suggest their IT department (or bean counters) are taking the easiest/cheapest means to eradicate this issue.
Imho, Denver's support team should call corporate, and let them know. This has nothing to do with your email address. AOL is to blame for blanket rejects from a SMTP server.
Viasat had previously contracted with Gmail, but apparently, the price was too much, for a good email service. Zimbra like Facebook sucks...Gmail is better imho, for a free service. With a corporate account, Gmail does not sift thru messages.
FWIW - Oct 1, 2015 The price of free: how Apple, Facebook, Microsoft and Google sell you to advertisers
GabeU, Champion