Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I am on silver plan. but have been reduced to .11mbs

Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I just recently joined as a silver plan, exceeded my 60 gb and went to .11mbs

Clay Lockard

2 Posts
3 Reply Likes

Posted 2 years ago

2 years ago

VeteranSatUser, Champion

5133 Posts
3177 Reply Likes

I am experiencing low speeds under my priority data. If that is the case, I am sure those over their priority data on certain beams will experience even slower speeds.

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3 people like this

2018-03-16T14:47:13+00:00

Shannon Williams

48 Posts
5 Reply Likes

its all plans high to low speeds and sometimes dial up speeds all plans have a limit

2 years ago

Nathan Hart

439 Posts
151 Reply Likes

Why are so many people here so surprised about the speed reducing after you use up your priority allocated data??? What did you expect to happen???

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2 people like this

2018-03-16T14:51:14+00:00

Shannon Williams

48 Posts
5 Reply Likes

internet speeds ......they make millions of dollars from all over the world there speeds need improvements

2018-03-16T20:18:51+00:00

Bradley

1402 Posts
454 Reply Likes

Most reasonable people expect that speeds be lowered in 1-3 Mbps range. Less than that indicates oversold beams and lack of proper resource management. You know, usable service. Pulling your hair and throwing devices is a sign that you’re not getting what you expect too.

2018-03-21T15:25:43+00:00

Clay Lockard

2 Posts
3 Reply Likes

I expected my speed to drop a little, maybe to the next level plan. But speed dropped to .11mbs is outrageous. That basically cut me off from the internet. Our installer told us his excede rep. told him not to worry about speed drops, the client will hardly notice a difference.

2018-03-21T21:06:38+00:00

Timothy James

62 Posts
18 Reply Likes

Honestly, I hate to be that person, but it is usable after exceeding your unlimited cap. It is on my beam at least. Pages often load HTML only or just timeout while trying to load. I think people expect for it to still be usable for basis browsing, but in many cases, it cannot even be used for that.

2018-03-22T03:04:18+00:00

Jab

1161 Posts
164 Reply Likes

RE: "basically cut me off from the internet"

Usenet will work fine, and email without pics downloaded will work fine at 110kbps. I've been using Agent since 1995. That's really fast, when compared to dialup days.

So, are you saying 110kbps per 24x7?

2018-03-23T21:02:50+00:00

Elderbert Grundlefunk

18 Posts
5 Reply Likes

They lie about how often, and the severity... that's why. They also lie about it being related to traffic and congestion on the beam.

2018-04-07T17:46:05+00:00

Ronald Stricklin

329 Posts
127 Reply Likes

Using common sense I assume it's because it becomes so slow that its unusable and they reasonable thought that it would still be of some reasonable speed. On the few times I've went over my 150gb the speed was much slower than what I had previously come to expect from Liberty pass. At this point I can also reasonably assume that they were lied to by customer service who are getting a notoriety for misrepresenting this service.

2 years ago

Stephen Rice, Champion

2840 Posts
1473 Reply Likes

Magic!

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2 years ago

VeteranSatUser, Champion

5133 Posts
3177 Reply Likes

Except I am way under my priority data level and speeds have been dismal tonight. But then again, if mine are this bad, I can only imagine how bad it is for people with "unlimited" plans that have exceeded their priority data.

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3 people like this

2 years ago

Shannon Williams

48 Posts
5 Reply Likes

i got unlimited and got 0.7 0.2 1.0 1.2 78.8

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2 years ago

Travis

14 Posts
1 Reply Like

Speeds are good on priority data. Once I am on Liberty Pass speeds slow down to around .10-.30 download (from 5 p.m. - 11 p.m.).

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1 person likes this

2 years ago

James Paramore

187 Posts
61 Reply Likes

Here's an idea, don't use up your priority data. When I get close I cut back on my usage. It is slow enough during prime time while still on priority, I can imagine how slow it would get if I used it up.

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1 person likes this

2 years ago

Elderbert Grundlefunk

18 Posts
5 Reply Likes

Viasat is a predatory company. If you actually read their contract, you are obligated to pay for 24 months of service even if they basically provide you with NOTHING. The contract binds you, but it doesn't bind them to provide any *MINIMUM FUNCTIONAL SERVICE*. They claim their practices are an effort to "share" the bandwidth with customers, but this is a baldfaced lie. For some reason you can still buy more "priority" data even though they claim my speed is being slowed due to "congestion"... how is there more "priority data" to sell if the "congestion" is so terrible. It's lies for money, Y'all. "All you can eat" doesn't mean shit if you have to suck it through a coffee stirring staw... this is literally the Viasat version of "unlimited". I regularly get less than .50 mbps after my 150g prio data is done. I too was told sweet lies on the phone... I even tried to buy the top tier service because I didn't want to be capped, the representative told me that almost no one uses up their data and I wouldn't need more than the silver plan. Holy shit! How can it be legal to lie like that? Answer? It's in the last paragraph. That legalese basically means, "we can lie, you still have to pay... to **** ! Sucker!". Predatory Company!

(Edited)

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2 years ago

Patricia Ann Bruening

1 Post
0 Reply Likes

I have the so called unlimited 150gb , we live in the mountains so our cell phone, sat tv , depend on the internet, been with Excede for almost 2 years, I use to download 3 games a month easily, the one i downloaded for this month took forever, my daughter has college work and does her own thing as usual and my husband, I have boosters and all that stuff , My Point ! Things were alot better with Exede before it became Viasat ! May have to change to HughesNet, my 2 years are up in 2 months !!!!!!!!!!!

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