Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I am on silver plan. but have been reduced to .11mbs

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Anyone else experiencing extremely low speeds as soon as you exceed your data usage? I just recently joined as a silver plan, exceeded my 60 gb and went to .11mbs
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Clay Lockard

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Posted 5 months ago

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VeteranSatUser, Champion

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I am experiencing low speeds under my priority data. If that is the case, I am sure those over their priority data on certain beams will experience even slower speeds.
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Shannon Williams

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its all plans high to low speeds and sometimes dial up speeds all plans have a limit 
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Nathan Hart

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Why are so many people here so surprised about the speed reducing after you use up your priority allocated data??? What did you expect to happen???
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Clay Lockard

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I expected my speed to drop a little, maybe to the next level plan.  But speed dropped to .11mbs  is outrageous.  That basically cut me off from the internet.  Our installer told us his excede rep. told him not to worry about speed drops, the client will hardly notice a difference.
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Timothy James

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Honestly, I hate to be that person, but it is usable after exceeding your unlimited cap. It is on my beam at least. Pages often load HTML only or just timeout while trying to load. I think people expect for it to still be usable for basis browsing, but in many cases, it cannot even be used for that. 
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Jab

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RE: "basically cut me off from the internet"

Usenet will work fine, and email without pics downloaded will work fine at 110kbps.  I've been using Agent since 1995. That's really fast, when compared to dialup days.

So, are you saying 110kbps per 24x7?
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Elderbert Grundlefunk

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They lie about how often, and the severity... that's why. They also lie about it being related to traffic and congestion on the beam.
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Ronald Stricklin

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Using common sense I assume it's because it becomes so slow that its unusable and they reasonable thought that it would still be of some reasonable speed. On the few times I've went over my 150gb the speed was much slower than what I had previously come to expect from Liberty pass. At this point I can also reasonably assume that they were lied to by customer service who are getting a notoriety for misrepresenting this service. 
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Stephen Rice, Champion

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Magic!
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VeteranSatUser, Champion

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Except I am way under my priority data level and speeds have been dismal tonight. But then again, if mine are this bad, I can only imagine how bad it is for people with "unlimited" plans that have exceeded their priority data.
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Shannon Williams

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i got unlimited  and got 0.7 0.2 1.0 1.2 78.8
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Travis

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Speeds are good on priority data. Once I am on Liberty Pass speeds slow down to around .10-.30 download (from 5 p.m. - 11 p.m.).
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James Paramore

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Here's an idea, don't use up your priority data. When I get close I cut back on my usage. It is slow enough during prime time while still on priority, I can imagine how slow it would get if I used it up.
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Elderbert Grundlefunk

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Viasat is a predatory company. If you actually read their contract, you are obligated to pay for 24 months of service even if they basically provide you with NOTHING. The contract binds you, but it doesn't bind them to provide any *MINIMUM FUNCTIONAL SERVICE*. They claim their practices are an effort to "share" the bandwidth with customers, but this is a baldfaced lie. For some reason you can still buy more "priority" data even though they claim my speed is being slowed due to "congestion"... how is there more "priority data" to sell if the "congestion" is so terrible. It's lies for money, Y'all. "All you can eat" doesn't mean shit if you have to suck it through a coffee stirring staw... this is literally the Viasat version of "unlimited". I regularly get less than .50 mbps after my 150g prio data is done. I too was told sweet lies on the phone... I even tried to buy the top tier service because I didn't want to be capped, the representative told me that almost no one uses up their data and I wouldn't need more than the silver plan. Holy shit! How can it be legal to lie like that? Answer? It's in the last paragraph. That legalese basically means, "we can lie, you still have to pay... to **** ! Sucker!". Predatory Company!
(Edited)
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Patricia Ann Bruening

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I have the so called unlimited 150gb , we live in the mountains so our cell phone, sat tv , depend on the internet,  been with Excede for almost 2 years, I use to download 3 games a month easily, the one i downloaded for this month took forever, my daughter has college work and does her own thing as usual and my husband, I have boosters and all that stuff , My Point ! Things were alot better with Exede before it became Viasat ! May have to change to HughesNet, my 2 years are up in 2 months !!!!!!!!!!!