Any luck yet?

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  • Question
  • Updated 4 months ago
  • Acknowledged
have any of you guys with the unlimited silver/gold 150gb 25mbps plans had any luck contacting viasat about what has happened to our internet? I now have 24hrs of 1mbps every day and after my 150gb of priority is used it goes down to 80kbps. i have used the chat and called but they just keep telling me about the recent policy change( half the day speeds will be well over 25mbps and half the day well under 25mbps) which would be great but is not the case. a couple of months ago i had speeds of 4-15mbps most of the day.If anybody has any advice or has come up with a solution i would be thankful. i live in central Ky, and i have no other options(fixed wireless or hotspots a no-go) except hughes net which is $50 more for 1/3 the data and i have noticed that many reviews claim they dont deliver on what they promise. I am not bashing anyone,i have been satisfied with wild exede/viasat over the past 6 years but i desperately need a solution to this recent "policy change". So if anybody has switched from their unlimited silver/gold to one of the much smaller plans and actually seen their speeds increased i would be grateful to find out. Good Day to everyone:)
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Charles Williams

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  • like i am paying for something and not getting it

Posted 4 months ago

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Gwen

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Should check out liberty plans , They dont seem to have been slowed down well yet 
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Charles Williams

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Do liberty plans have a free zone? I ask because of my son's games 1 playstation game and a windows update would use 50gb.
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Steve Frederick-VS1/Beam314, Champion

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Liberty plans have the free zone from 3 a.m. to 6 a.m.
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VeteranSatUser, Champion

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Good for downloading those 50GB+ games.

Just think, before the free zone when Exede first game out, it was 7.5GB/month and no free zone. Your son will get his game in about 7 months :).

My how times have changed with internet usage!
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Bev, Champion

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data management policy change. Grandfathered plans in a lot of areas more or less got the shaft.

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Bradley

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Wasn’t it gold mine?

Doesn’t anyone respect Jerry Reed?

Charles, have you ever been married? Same feeling.
(Edited)
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VeteranSatUser, Champion

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It was gold mine.

Close enough.
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Stephen Rice, Champion

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That does it sir. Yep. I’d like to buy that burd. Would $500 take him off yer hands?
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Charles Williams

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Yes I am divorced, I think that's why this upsets me, lol. That same old sinking feeling.
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Charles Williams

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Yes I am divorced, I think that's why this upsets me, lol. That same old sinking feeling.
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steve heller

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I just switched to the gold 50 plan today due to unusably slow speeds with my previous "unlimited" silver 25 plan.
So far, so good; I'm getting about 18 mbps download in prime time, although uploading is pretty slow (about 1 mbps). But it has been raining all day so who knows if that will improve with drier weather...
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Charles Williams

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Thanks it seems as if switching plans is about my only option, but I did talk to a rep on the phone earlier this month that said lots of people with the 150gb plans have been shut down to 1mbps and that our speeds should be higher no matter what time of day or traffic. This is the plan I need, want and have been shelling out thousands of dollars for since they talked me into taking it 3 years ago. I hate to just roll over and give up.