Answering machine?

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  • Updated 3 years ago
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We have not been able to hook an answering machine up to the phone service. We are currently using a cordless phone with an answering machine built in to the charging base. The phone will ring 4 times then just hang up on the caller. We have tried a variety of phones and nothing has fixed this. Is there a way to make the phone ring for more than 4 rings and is there a way to make the answering machine pick up the call?
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Ashley 'Koch' Kiley

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Posted 3 years ago

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Exede Lindsey

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Hello Ashley, 

We can help you adjust the settings on your Exede ATA modem so your phone rings more than four times. We can also turn off the ATA Voip voicemail so your personal voicemail can activate properly. Please send us your account and contact info to as soon as you can to get this issue resolved.