Hoping for unlimited data

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  • Updated 10 months ago
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  • (Edited)
I'll been with you sense 2014 how much longer do I need to wait till I get some options by sides 100 to 150 silver plan bronze 70 a month unlimited would be great for me but I need unlimited. Because I on my computer 24 hours a day and all I get is wait not available for your area and something should be coming am on liberty 25 75 dollars a month and am disabled so what are my options navasota Texas 0 option s all I want is an unlimited for a affordable price bronze is unlimited and affordable to me 100 to 150 is way too much are a average person such as myself I use my PC more then most no one has even tried or given me any options just wait wait and nothing we can do
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Shannon Williams

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Posted 10 months ago

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sandy

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I just got unlimited in my area and was very excited about it. Unfortunately there unlimited plan is not exactly unlimited. It is the same as the liberty 150 plan. After you use 150 they slow you down. I can not stream anything pretty much from 12 pm until 12 am and sometimes later. I was excited when I find out I could get unlimited unfortunately it really isn’t any different than the plan I had
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Brad, Viasat Employee

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Cord-cutting is something that REALLY took off within the last 2-3 years...I know I know some have done it before it was cool...but these unlimited plans are the best thing we can do to meet the demand for streaming.

 With that said do I think cord cutting is a real option to rural customers? It'd depend how much you watch. If you're home all day and want something on....you're probably better off coughing up the $30-40 or so for some TV channels with DirecTV or Dish. If you watch a movie a night or something like that to watch during dinner or a documentary series before bed...these plans will probably work just fine. End of the day keep in mind it's still satellite internet and there are still limitations compared to DSL/Cable service.
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Jim16

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We cut our Direct TV down to the basic plan when we got Viasat.  So I guess we are cord "snippet's".
(Edited)
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sandy

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The one thing you are missing Brad is that the liberty 150 plan and the unlimited plans are basically the same with just different names. Both plans slow you down after 150. If I could get other internet I would. Unfortunately I live in an area where I can’t get it. Cable internet is a lot cheaper and there unlimited is truly unlimited.
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Jim16

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I really don't think Brad is missing a thing.  The Freedom 150 has a very hard cap.  The Unlimited is prioritized  and depending on the congestion of the beam, can have decent speeds after 150 gigs.  When VS2 is on line, this will make the unlimited plans even better after surpassing 150. Saying cable is cheaper and has higher data is meaningless. 
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Brad, Viasat Employee

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Correctamundo! look at the big brain on Jim16! (I get that quote at me at least 4 times a month or so...or B-rad like on Malibu's Most Wanted so I had to take the chance to be on the other side of that quote!)

Jim is correct. The freedom plan is a HARD data cap after 150GB. In the case of these Unlimited plans that's a SOFT cap kinda like Liberty Pass BUT we are only *potentially* throttling during peak hours (5pm-12am) as at that point you're on a lower priority on the network. Less busier beams will see less of it whereas the busier beams are probably all but a guarantee.  During non-peak hours you should be in a normal range of speed.

Jim is also correct in the fact that once ViaSat-2 goes live in a few weeks that traffic and congestion that makes us decide if we will throttle those accounts that surpass 150GB will be spread out between 2 satellites which means a less congested network which in turn means you'll see far less slowdown after hitting that inflection point as the traffic and workload is better managed.  

IF you are seeing really slow speeds during non-peak hours (mornings and early afternoons) please call us at 855-463-9333 because that's something we'll want to look at.
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James Paramore

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If you love watching movies, etc. that much, it would be cheaper to get a Netflix DVD rental account. You can rent unlimited for about 12 dollars a month. Then just get a cheap plan for your internet. 
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Jim16

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That works great.  You can keep them for as long as you need and send them back  when you watch them and still have DVDs at home to watch waiting for new ones to arrive.  Satellite internet will probably never be a 24/7 streaming service. (But I know better not to say never.) 
(Edited)
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Brad, Viasat Employee

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I'm a fan of that plan. There's a lot of movies that aren't on the streaming plan that I want to see. That's how I'm catching up on my movies that I didn't necessarily want to pay to see this summer. 
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Shannon Williams

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one i dont stay in city 2 i dont drive 3 i live n the country 4 this is a execede internet  post if i wanted a get netflix anwser id be on freaking netfkix post am looking for unlimited  options to maybe getting broze unlimited for my area my only option is silver at 100 to 150 dollars silver cant do any other  areas or companies  because am out so far happy i got execede unhappy am deined bronze and to this use less talk am seeing on my post my internet is my activity  cant go outside  much n a wheelchair all am asking is if bfonze unlimited is listed i should  have access to it too and gold u list like its there for all customers well not me but your silver  is at 100 to 150 ater 3 month s is liberty 25 at my total a month is 76 dollars  a month so am pushing  80.00 a month for roller coaster 3 am to 6 am great internet  liberty pass acts funny too some day my internet was off all day yesterday from 12 till 6 pm i called 4 times 3 customer supporters no solutions  just waited so unless u have a solution remain quite  on netflix and how great  execede internet is i like internet but they could equalize there  plans for all areas not just a few and stop saying just wait 5 years unlimited  finally  available and i see bronze  unlimited and its not available at my area is just straight unfair and all u saying is wait and do less online try netflix are u guys kidding me really  come on
 
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VeteranSatUser, Champion

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I think you will see more plan options in a couple weeks. But Netflix by mail is very viable too. I have both the online and disc service option. That way you don't do all your viewing via streaming. A win win.
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Brad, Viasat Employee

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Hi!

We did recently offer unlimited plans in some areas. We will likely see that continue with ViaSat-2 in the coming weeks during our launch. Options of course will vary by location.

 Keep in mind that while we are raising the bar with what can be done with satellite internet, it is still at the end of the day satellite internet so there will still be some limitations compared to DSL and Cable. We have a set limit of bandwidth on our satellites which unlike ground  based service like DSL/Cable we are not able to expand our network as business needs grow in areas (ie if like a part of Texas saw a spike in demand, Cable/DSL will build a core node and expand.....we can't do that). The only way to expand is by launching a satellite which takes years to develop and several months following launch to be ready. We'll have ViaSat-2 in February and ViaSat-3 is set for a 2020 release. Needless to say the inflection point is something I don't believe we'll see go away any time soon (ie: on the Unlimited if you go over 150GB you may get slowed in peak hours). In fact a lot of Cellular, DSL and Cable companies are setting some on their own as well. 

There's certainly ways to decrease the blow of streaming (namely reducing resolution) but our Unlimited plans kind of does that already.  
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Ron D Stricklin

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You get slowed during times of congestion on the beam that you are on. This will generally be during primetime and any peak hour between 3 pm to 1 am. It may not happen during these times and it can happen at any time.
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Jim16

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We all remember several years ago when customers went over their data limits they still had good or even great speeds because there was a lot less congestion.  I'm sure this will be the same when VS2 reduces the load on VS1.  And with VS3 coming only a couple years later, going over your data cap may not have that much of an impact for a very long time.  ( within limits.  There has to be SOME sanctions imposed on the different plans or we would all just have the cheapest plan available.) 
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VeteranSatUser, Champion

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Unlimited or not. Nobody should ever hook up their Directv system to satellite internet.
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logbuilder

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I've been on satellite for TV and internet for 10+ years. I've never attached my Dish hopper to my wifi network because I've always had to manage to 10GB/mo data caps. I've now been on the Silver unlimited plan for a couple of weeks and I'm starting to rethink that.

I'm thinking that I will leave the wifi turned off on the hopper most of the time. When I might want to look for something on-demand, then I can start the wifi and download. Then turn the wifi back off.

BTW, what does that word behind your name Champion actually mean? Are you in some way compensated by ViaSat? Do you have access to info that the general public doesn't?

Robert
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Brad, Viasat Employee

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Champion is a flair we give users on the forum if they've given helpful answers. They are in no way paid or compensated for anything. We just marked them as helpful forum users. All are fellow customers none are employees. Employees such as myself will have that as an identification. Anyone can be a champion on this forum. 
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logbuilder

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@brad, thanks for the reply.
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Stephen Rice, Champion

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I'm a Champion because I revealed the Popeye's Chicken lady doesn't even eat fried chicken.
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Brad, Viasat Employee

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it was the Atari video obviously  
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Stephen Rice, Champion

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There is no such thing as a Liberty 150 plan.
(Edited)
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logbuilder

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So how is that justified? Is there a different incremental cost depending on where the customer is located? 
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Susan Kornblut

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if that is true its not fair for exitsing customers in my area it is 100 dollars a month for silver not 70 dollars have never seen that price should be the same for everyone.
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Brad, Viasat Employee

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Prices are based on location. Some of the higher demand areas may see the pricier Unlimited plans currently. 
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Ken

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Brad, will Viasat-2's ability to shift bandwidth from lesser used beams to higher used beams even out the location-based pricing?  Seeing others getting the same plan as you for $50 cheaper is disheartening. 
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VeteranSatUser, Champion

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Pricing might be more consistent, but not all plans will be available in all areas. Location is still going to be a factor in what is available to a person. This be evident once the new plans hit.
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Susan Kornblut

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Thanks Brad for all your input and info on this forum.Looking forward to Viasat 2 activation.