We returned our equipment and I have tracking proof that it was delivered on June 22. Yesterday the UPS truck showed up saying he was supposed to pick up a package for Wild Blue. We knew things were going too smoothly for dealing with this company to be true. So now I suppose we will have to dispute charges and such on our credit card. I also took a picture of the box before sealing it showing the contents in the box. So yes I'm really annoyed and really glad we no longer have service with Exede.