I had my internet installed two days ago, and since the moment it was installed it has sucked. I’ve never once pulled speeds of 12mps or anything close. It’s rarely anything over 2mps and the last two nights it’s been barely 1mps. I woke up today and it’s running at 0.10mps. This is bullshit. I paid for an internet to be able to use. I still have to use my phones data. I had it installed and it had said I already used 2gigs of my data plan when I hadn’t even been on it yet. This internet is shit. If I’d known this than I’d of gone the other way and paid the $180 to get cable WiFi like used to have. I’ve never experienced an internet this shitty. It’s only been 3 days since it’s been installed and I haven’t had a moment where I’ve been able to enjoy it!!!
I had it put in in August last year. I started checking my speeds back in December when I add Hulu and couldn’t stream a movie. I get between 0.3 to 2 Mbps. I’m supposed to get 12. I have called and complained about it so they ask me to a different speed test site that they recommend. So I did and the speeds were even worse. I jumped through all kinds of hoops plugging and unplugging the modem and router to no avail. A service technician was going to need to come and work on it. No one has ever came out or called. Looks to me like I should be able to take them to court and not only get out of the contract but get my money back. They are charging for a service they have never lived up to or provided.
well... if ya look closely to the speed options... it DOES say UP TO so therefore... they always say when you sign up... speeds are NOT guarenteed but are upto is it not that hard to find out??? i mean... its spring break for some schools... so that could be the problem so it could be the congestion onto you beam :/ BUT!!! satellite internet is ONLY for people who DO NOT I REPEAT DO NOT have cable internet... sooo.... once question for ya... why did ya choose satellite internet IF you had cable internet??? kinda makes me wonder... hmmmm.... :/