all of my inbox messages, except for the current week, have disappeared.

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  • Updated 3 years ago
  • Answered
i did not delete anything
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Diana Juliet Patterson

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Posted 3 years ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Are you talking about the Exede mail webpage, or are you using a third party email client?
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Diana, Viasat Employee

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Hi Diana,  As Steve asked, who is your email with?  Please send an email to with your account information. We'll see what we can do if it is an Exede or WildBlue email account. Have you run an antivirus scan? It could be malware or a virus.
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If people would use POP3 and a good email client program like Thunderbird, their emails would be in their own computer rather on a server someplace out in InternetLand.  There is a learning curve to getting things to work like you want them to and it is not a steep curve, but you do need the basic intelligence to learn.