all of my inbox messages, except for the current week, have disappeared.

  • 1
  • Question
  • Updated 1 year ago
  • Answered
i did not delete anything
Photo of Diana Juliet Patterson

Diana Juliet Patterson

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2573 Posts
  • 1583 Reply Likes
Are you talking about the Exede mail webpage, or are you using a third party email client?
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Hi Diana,  As Steve asked, who is your email with?  Please send an email to exedelistens@viasat.com with your account information. We'll see what we can do if it is an Exede or WildBlue email account. Have you run an antivirus scan? It could be malware or a virus.
Photo of Judge and Jury

Judge and Jury

  • 1533 Posts
  • 873 Reply Likes
 
If people would use POP3 and a good email client program like Thunderbird, their emails would be in their own computer rather on a server someplace out in InternetLand.  There is a learning curve to getting things to work like you want them to and it is not a steep curve, but you do need the basic intelligence to learn.