I have now had Exede for over a month. I switched from Hughes net because I could get double the amount of download allowance and from what I understood Exede was much faster.At the same time I upgraded my operating system.
I am using an iMac with an operating system of 10.10.5 and for some reason all of my data allowance is being used up in the first week. I have been on the phone with exede and they have been NO HELP! I have brought my computer down to Apple Store and had the specialist look at it and we turned everything off that we could and STILL - my data allowance is being all used up!!!
NOW - I have been a Satellite Internet user for over 8 years before I switched to Exede so I know EXACTLY what my boundaries are concerning downloading and surfing. I have NEVER had a problem with going over my usage and I had 1/2 the data allowance than I do now. WHAT IS CAUSING THIS PROBLEM? Even when I talked with an Exede specialist on “Tier 2” they said they couldn’t help because I am using a MAC!
I am using an iMac with an operating system of 10.10.5 and for some reason all of my data allowance is being used up in the first week. I have been on the phone with exede and they have been NO HELP! I have brought my computer down to Apple Store and had the specialist look at it and we turned everything off that we could and STILL - my data allowance is being all used up!!!
NOW - I have been a Satellite Internet user for over 8 years before I switched to Exede so I know EXACTLY what my boundaries are concerning downloading and surfing. I have NEVER had a problem with going over my usage and I had 1/2 the data allowance than I do now. WHAT IS CAUSING THIS PROBLEM? Even when I talked with an Exede specialist on “Tier 2” they said they couldn’t help because I am using a MAC!