After ordering new modem how long does it take to receive it at my address

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  • Question
  • Updated 1 year ago
  • Answered
New modem
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Shirley O'Neill

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Posted 1 year ago

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mferner

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3-5 Days
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Brad, Viasat Employee

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The initial modem is shipped from our warehouse via UPS. It could take up to a week. If you call us at 855-463-9333 we can probably get you some tracking information.
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Flavia Westermann

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No... that phone number will NOT be able to give you tracking information. Trust me on this.
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Bradley

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I received an email with tracking info when I ordered.  
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Flavia Westermann

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Ooooo... Lucky you!! I've had a problem getting a modem shipped to me for *two and a half months* now... My account notes read like a pulp novel at this point.