I have been put on data restriction after only 3 days past billing. Something is wrong with your monitoring system.

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  • Problem
  • Updated 7 months ago
  • Acknowledged
  • (Edited)
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Gary Senechal

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Posted 7 months ago

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Bev, Champion

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Gary, your account number was removed form the title of your thread for security reasons. This is a public forum so, please do not post personal information here.

If you would like a usage review to get a better idea of where your data went, you can email that request to exedelistens@viasat.com. Be sure to include your account and contact information.

The most common data hogs are automatic updates and video. Please check to see if that may have used your data. Some updates can be in excess of 5 GB and, may download separately for multiple device.
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Judge and Jury

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Everyone who comes here for the first time complaining about their data disappearing for no reason should be supplied with links to information on how to disable Windows 10 delivery options allowing their computer to distribute Windows updates to others around the world using the Internet.

Decent links are:
https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the...

https://www.pcworld.com/article/2955491/windows/how-to-stop-windows-10-from-using-your-pcs-bandwidth...

 
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xode0000, Champion

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I would like to add the following: not only is this Microsoft practice completely unethical, but it also greatly reduces the security of your computer as it makes you much more likely to run into malware.  Peer to peer networks over the internet are notorious for spreading malware.
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Seajay

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After reading your links, Craig, I went into my Win 10 settings for wifi.  I clicked on data usage and it showed a whopping 9.93 GB from the system during the last 30 days.  My internet plan is for 10 GB only. The last 3 months I have been receiving notices from my ISP that I am nearing 100% on my limit sometimes just a week after reset. I've called them to see what was happening and they gave me percentages as to what was being used.  But nothing like what my system is telling me!  Anyway to control this?  I've turned off all delivery options.  Don't know if that will help or not. I've been getting notices for weeks now that there is a big update ready to go and I keep putting it off.  This is ridiculous! I'm having to pay for extra data to get through the month when I am not actively using it all!
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Bev, Champion

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Yep, I cut Windows 10 loose (unmetered) but only allow updates to be shared on my LAN and 27.46 GB used by that machine alone in the last 30 days. 14.27 of that is active use by me, the rest, Windows without explicit permission for what it does, just general permission to access the internet.
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Stephen Rice

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I got put on the Liberty Pass just two or three days after my billing cycle started.  It happened because I used all of my priority data.  Plain and simple for me.
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xode0000, Champion

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87 GB ... would have been impossible even as little as 1 year ago.  Exede is really making great progress.
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Stephen Rice

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Correction, as of right now its 95 GB for the month.  Now if you would excuse me, I am going to Netflix and chill during primetime (with no buffering) thanks to my Playon/Plex server.
(Edited)
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Bradley

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I’ve asked for Exede to throttle your connection. Next time I’m up your way, don’t be surprised to find a cut cable :). This is why unlimited plan people can’t have good things lol.
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xode0000, Champion

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There's no need for that.  ViaSat2 will more than triple Exede's throughput in space and it's expected to come online in the next few months or so.
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xode0000, Champion

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There's no need for that.  ViaSat2 will more than triple Exede's throughput in space and it's expected to come online in the next few months or so.
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Brad, Viasat Employee

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It was a Windows update. Those things can be tricky
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Bev, Champion

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Especially with Windows 10 where, by default, it will download them whenever, then turn around and upload all or part of them to random Windows 10 users all across the internet, effectively using you as a peer to peer server.

I'm scared to cut it loose to see how much that actually impacts usage. I don't particularly want to take a huge advantage of having Unlimited. 200 GB okay, 1000 GB plus, not okay with me. (yes okay by you but, talk about being a beam hog - not me. :) )