8 yrs slowest ever

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  • Updated 5 months ago
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been here 8 yrs best speed i can get now is 1.5 to 2.50 day and at 2 am is 5mbps,,there is something serious wrong with these speeds ,maybe they need to come out readjust my satellite dish,something has to give,cant go on like this help!!!!p s i've tried all the things they talk about like restarting everything ang my pc and cookies are clean.
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David Fuelling

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  • sad

Posted 5 months ago

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Jim16, Champion

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Could be simple congestion.  What are the stats on your modem page.

http://192.168.100.1/?page=modemStatus
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Loretta Duncan

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If "congestion" is the problem...maybe Exede shouldn't sell plans to too many people if the system can't handle the load!
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Steve Frederick, Champion

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And deny rural folks like you and I access to internet. Certainly not what I would appreciate. 

This ill all be changing as the Viasat2 goes live within the next few weeks, more than trippling the capacity of Viasat.
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Stephen Rice

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Good luck getting any help around here, we are all just a bunch of trolls.
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Jim16, Champion

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I think it's time to pop in some cinnamon rolls before the wife comes home from church!
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El Wi

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I've had horribly slow speeds the past month, as well. Even when the downloads show some promise of speed the uploads are barely above the old dial up speeds. So no uploading my snow pics to FB. We don't watch movies, play games, or stream so the downloads will suffice for most surfing, except for the fairly regular interruptions when it's so slow the connection seems to be lost momentarily to timing out. But it's pretty sad when i can't even upload a simple photo. I spent a lot of time on the phone with tech and they had no clue. My guess is the overselling of the old satellite. They've even been running television ads about their high speed unlimited plan in my area. I understand that the speed is not guaranteed and depends on all sorts of things. But I'm not too happy that we're all having these issues now and it seems to be from congestion. I'd like to know there is a limit to how long this will go on!
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Jim16, Champion

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What upload speed are you getting?  Posting a photo on FB should be easy with just about any upload speed, unless your images are huge and are being rejected by FB.
(Edited)
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El Wi

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just tested and got 147 kB/s upload speed. Using https://testmy.net which is the site Viasat had me use.
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computer1949

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Also you can use iobit advanced system care to Speed up your computer. It should help internet speed....
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Stephen Rice

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How is speeding up a computer going to fix a congestion issue?
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Dave Eicher

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6.3 Download, .75 upload
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Brad, Viasat Employee

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Hi David,

I think Jim16 may be correct. Could be an issue of congestion. The good news is we are opening ViaSat-2 really soon and that will start to share the workload which means better speeds. 
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El Wi

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quick question... since it will be a different satellite doesn't that mean people will either have to have the hardware changed or in the very least, re-aimed? Is there going to be the usual 95.00 fee to have that done? and if so then the congestion might not free up very quickly from the old satellite.
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Brad, Viasat Employee

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IF they are being moved to ViaSat-2 it will require new equipment. I don't yet know the details but some areas with those busier beams might be offered to change which satellite the service comes from to help loosen the grip of congestion. 
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computer1949

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Download Adwcleaner From Malwarebytes and run.an scan and see if it finds anything.
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computer1949

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Download Adwcleaner From Malwarebytes and run.an scan and see if it finds anything.
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computer1949

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Let me know if that helps.
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VeteranSatUser, Champion

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Upload speed should not have anything to do with congestion.
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El Wi

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BTW, been using the same satellite company since 2009 when it was WildBlue and started out with a plan that had separate upload and download limits. So, yes, we use less going up than down, but likewise that channel can still be congested, especially with gamers and now people using the 'cloud' as their data storage.
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El Wi

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Then why are my upload speeds just as inconsistent as my download speeds?
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Old Labs

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Upload speeds are just as affected by congestion as download. The choke points may be different depending on circumstances. we tend not to notice it as much however and one man's upload is another man's download.

With online backups, file uploads and firing photos/videos off to the cloud in Exchange-O-Gram fashion while on the line, it's easy to saturate that "up to" 3 Mbps uplink (I rarely see over .5 Mbps) which can even adversely affect concurent downloads with TCP protocols that require a packet up and a packet down. Even using WiFI can make a big difference which is half duplex and packet responses can get stuck in traffic when multiple activies are going on accross multiple devices. There was someone here a few days ago noting just that - upload affecting all devices (presumably wireless).

I tend to favor wired connections whenever available for that reason.

That's also one of the reasons land-based providers are starting to boast symmetrical speeds as more demand is being place on upoload resources.

Just my 2 cents and could be wrong - it wouldn't be the first time nor the last.
(Edited)
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VeteranSatUser, Champion

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There definitely is more upload traffic today than in the past, but I remember reading on the old forum upload speeds should relatively constant.

So you can give the technical answer :)
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Old Labs

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I'd be more interested in any technical explanation that "upload speed should not have anything to do with congestion" in general - unless of course it was the good Dr. who suggested that.

It's just more likley that the source of congestion is localized and you can do something about that - QoS at your router, defer large uploads while others are active on your LAN, etc. - if I burn up my typical .5 Mbps upload capacity with a 172 MB upload to YouTube over 45 minutes - I don't expect to get much else done and expect my wife to be complaining then also.
(Edited)
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johnny c

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Siver 25 plan, this morning, at 0830, all the munchkins were still sleeping, 9.8 Mbps, 1030 hrs, 8.5 Mbps, 1200 hrs, 9.2, the munchkins probably getting mommy to give them lunch.

Then i had some work to do outside, tonight 1932 hours, 2.2 Mbps, munchkins plus the normal rif raf (includes me) start congesting the net.

I think i should have gotten a faster speed this AM but could i complain if i got 9.8 Mbps continuously, shouldn't but i reserve the right to still complain.

Should I get 2.2 this evening when i've only used 75 G of 150, no i should get about 10 or 15 Mbps, but Exede, can't think of their new name, Vista?, anyway they sell the service with a sign'em all up attitude, worry about the capacity, performance and current customers another day.

Well friends the new V2 will be in service soon, i hope all the Exede/Vista reps are getting their story straight because if  getting that SAT in service doesn't allow us to get closer on a continuing basis what we paid for then that will confirm that Exede just blows smoke and really cares about one thing and its not providing good internet service and customer satisfaction.

I'm in your corner Exede, lets show them that we can provide good, fast continuous download speeds, close to what we have been paying for and limit customers to what you can actually support otherwise in 6 months we will all be complaining again and Exede will be saying hey just wait til 2020 we will have V3 up.
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johnny c

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I was just grading some work online and working a few animations i developed for the course. Everything was executing very nicely, checked my download 12.2 Mbps.  I can live with this, be nice if this speed was around the clock.

We'll see, I hope V2 eases the congestion enough so V1 can deliver these types of speeds 24/7.
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Brad, Viasat Employee

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That's the plan! It won't be overnight but without getting the hug of death in some areas we should see improvement across the board