6 GB used in a day - web browsing, no video streaming

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  • Updated 12 months ago
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Hi, any explanation for 1/3 of my data disappearing? My internet usage has been light all week - browsing, no video streaming. My network is password protected; and I have no neighbors within range of my router. Thanks!
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Chris Marshall

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Posted 12 months ago

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Steve Frederick, Champion

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Two days ago my laptop went through the latest Windows 10 update. Because of the Microsoft download system having problems downloading a good file, it took 5 tries before it was successful. The result was that 5.5 GB of data were consumed. Updates can be very much data consumers, and it is going on in the background, so you may not realize that it is going on.
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Gwalk900, Champion

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I would suggest loading GlassWire:

www.glasswire.com

The free version is fine. GlassWire will only track data usage on the single computer that it is installed on.

If you have multiple computers it will need to be installed on each machine and the results added together.

That still leaves other connection paths unmonitored .... guest networks and other wireless connections.

I suggest hooking a single computer directly to the modem. Turn of wifi if you have the Exede wireless modem.


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Diana, Viasat Employee

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Hi Chris,   Our champions have given you some great advise and answers as to how your data may have been consumed. If you need additional information, please send your account information to exedelistens@viasat.com and we will take a look. 
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Chris Marshall

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ok, thanks. I think that OneDrive also contributed - I shut it down...
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Jim16, Champion

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Lots of complaints about OneDrive using up peoples data.
How To Limit Upload Traffic Bandwidth in OneDrive;

https://www.nextofwindows.com/how-to-limit-upload-traffic-bandwidth-in-onedrive
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GabeU, Champion

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One advantage to the Creators Update is the new ability to uninstall OneDrive instead of just turning it off.  Being able to uninstall something you not only never use, but want to avoid altogether, is always a plus.  
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Deb

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I was at 71.2 gb consumed with 8 days remaining. I then connected my Directv genie. I streamed one movie in Vudu (HDX) and restarted a Directv movie in one of the movie channels. Checked my usage the next day, and I was at 86.2 gb. Even though both movies were probably 1080p, that means each one consumed 7.5 gb which seems a little high to me. Nothing else was used with the exception of about 30 minutes of web browsing.
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Steve Frederick, Champion

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With the Genie connected to your internet, it will consume more data than just what you are requesting. The Genie will also download things that it "thinks" you might like to watch.
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Deb

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According to Vudu, HDX playback requires 4500 kbps which calculates out to 3.8 gb for a 2 hour movie.

Not sure how I could measure what Directv downloads in a day. All I know is that I will be disconnecting it from the router in 8 days when my new cycle begins.
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GabeU, Champion

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Like Steve said, in addition to using data for the on demand programs you watch, it can use data for other things.  Guide updates, program descriptions, downloading of instant watch films, etc.  There's no way to control it, and even if you turn the Genie off, it's not off, but in standby, still connected to the internet and downloading what it wants to.  
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Steve Frederick, Champion

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Deb, I have an ASUS router, and it has good traffic management software included. It gives me a good listing of what data is used by ALL devices connected to my home network. That is the best way to determine what each device is using, and to compare usage to what the Exede meter indicates.
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Gwalk900, Champion

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Deb,

Just to expand a little on what Steve said, I too have an Asus router that has the Traffic Analyzer function.

Everything .. every bit and byte that goes through the modem, with one exception, also has to go through the router.

That one exception is failing Exede hardware that results in data used for re-transmissions due to errors with either the Exede Modem or the Exede transmitter receiver. Having a counter point to the usage claimed by Exede will give enough of an argument that if posted her in the Community will cause the corporate level Community Mods to run remote diagnostics on your equipment. Corporate "oversight" can do wonders compared to the normal "support" channels .. believe me.

Having said that, with the above exception, every data byte has to go though the router and if the router has the capacity to breakdown and report that usage you can see exactly what device is using what ..... and where. That will include some aspects of your network that you may not be aware of .... one overlooked device is printers, both wired and wireless.

Here are some screenshots of what the Asus Traffic Analyzer looks like:

Overall usage per day, per define period, per device:


Overall statistics showing time of usage occurrences:


Further, you can breakout the details of a single computer or device that will show hours of operation of that individual device as well as what applications and processes used data:


Anyone that has any question as to where their data is going truly needs to invest in a router that will provide detailed usage data including data that can be used by the router itself in the form of cloud and internal protective services that can be enabled:


There simply is more to a router and "networking" than many users understand or realize.