3rd light blinking

  • 1
  • Problem
  • Updated 5 days ago
  • In Progress
The 3rd light (sending light?) is blinking. It's the one that looks like a pic of a satelite with an arrow pointing away from it.
The fourth light isn't on at all.

I've been out of wifi for a week now, and Viasat won't send anyone to my house for another week and a half! I have called customer service, and they were really nice, but unable to help me.

What can I do?! I've already done the "turn it off, turn it on" thing a thousand times. Even did it the correct way... Just so irritated.
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Tiara Smith

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Posted 1 week ago

  • 1
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Diana, Viasat Employee

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Hi Tiara,  has your issue been resolved with the modem?
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Tiara Smith

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No.
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Diana, Viasat Employee

  • 2422 Posts
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Tara,  please send an email to viasatlistens@viasat.com with your account and contact information. We will check it out.